West Elm: Modern Furniture, Home Decor, Lighting & More

 

General

Reliance Brands Limited with its registered address of 5th Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Maharashtra, Mumbai 400002, India ("Reliance" "we", "us" or "our") is the company that manages and operates its mobile website and mobile applicationwww.westelm.in (collectively known as "West Elm India Platform") that, via which it facilitates the sale of furniture bedding, bath pillows, bedding decor, kitchen dining lighting, rugs, mirrors, art and other items ("Products") and other products ("Products") to customers of West Elm India Platform ("User" or "you" or "your").

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"Privacy statement" ("Privacy Policy") along with the Terms govern the use of the websiteWest Elm India platform. It sets out our guidelines and policies regarding our use, collection and disclosure of information, and the storage and processing of any information we collect from you.

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When browsing, using, or purchase on the West Elm India Platform you are bound by the terms contained in the Privacy Policy and consent to storage, gathering,, handling, sharing and disclosure of personal data in accordance with the provisions of the Privacy Policy. We will not utilize the personal information of our customers in any other manner than what is permitted under this Privacy Policy. The terms mentioned herein that are capitalized but not defined, will be given the same meaning as defined within the Privacy Policy.

The record is electronic which has to be reviewed under the rules of the Information Technology Act, 2000 and the rules which are in force, as well as the most recent provisions that relate to electronic records in numerous statutes that were amended through the Information Technology Act, 2000. This electronic record is generated by a computer, and doesn't require physical or digital signatures.

The privacy policies outlines the kinds of information that we collect from Users and what constitutes Sensitive Personal Data or Information (defined in this document) as well as the reason for collecting it methods and the making use of the information, in addition to the ways in how and with whom we'll transfer or share the data. You may at any point decide to opt-out of consenting to the collection and use of your personal information, such as personal Information (defined in the following manner) as well as sensitive personal information and Information. If you decide to revoke your consent, you may not be able to offer the service for which you've consented. It is clear your decision to revoke your consent won't affect the rights you have in processing Personal Information based on your previous consent prior the withdrawal.

Please take a moment to read our Privacy Policy. If you do not agree to any part of the Terms or Privacy we recommend that you not sign up with this website. West Elm India Platform.

2. Type of Information Collected

It is possible to supply your personal information whenever you visit, connect or use this West Elm India Platform. We may share your information and use it to comply with the terms within the Privacy Policy. We may also mix it with other data in order to enhance and improve our products, services Content and Advertising.

You consent to providing informationthat is accurate, true current, accurate and up to date. You can access, modify or delete of your personal information in part or completely by contact us via support@westelm.in

West Elm India Platform is not geared towards children. We will not collect any Personal Information from any user who is younger than 18 (Eighteen) years of age. If we learn that we have collected Personal Information of a user who is younger than 18. (Eighteen) years old, we will make steps to erase all information in a timely timeframe. If the parent or guardian becomes aware that their child has submitted his or their information to the West Elm India Platform without their consent, he / they should contact us to request the deletion of the information. If, there is a violation of our Privacy Policy and the Terms, a person who is not yet 18 (Eighteen) utilizes our Services, then we will not be held responsible or accountable for any loss or injury incurred by that person.

We might collect a range of personal information from you, such as your password, name and mailing address, as well as your phone number email address, and other contact preferences, in addition to any other interactions and usage information you share with us or with our affiliates. We might collect information that when paired with other data provided by us may reasonably permit you to be identified ("Personal information"). Personal Information may include however it isn't limited to complete name, your personal contact numbers such as your address at home, address at work your email address, the gender, or the date of your birth.

We also may be able to collect, receive, or process , or keep certain sensitive personal information or information comprising however, not only:

Password;

Financial information like credit or bank account details, or debit card, or any other information about payment instruments;

Mental, physical and physiological health conditions;

Any information that relates with the above Personal Information categories as provided to us to enable us to provide service.

Any information that is that is received under the those Personal Information categories by the us to be processed, stored or processed in accordance with a legal contract or in any other way.

(Collectively (collectively, also known by the term "Sensitive Personal Data or Information").

3. Use of Information Collected

We may gather, use or process your personal information, including Personal Information and sensitive Personal Data or Information to achieve the following reasons:

To create and grant access to your Account for West Elm India Platform. West Elm India Platform.

To create, distribute the best possible service, process and enhance our Services, Products, content to tailor and enhance your experience.

We'll inform you about our products, Services, promotions, updates, forthcoming events, and also to provide you with details regarding orders confirmations, bills, technical announcements, Security alerts.

Internal research and analytical for purposes like the auditing of data, analysis, and research to enhance Our Products, Services and communications with customers.

To satisfy any regulatory or legal obligation or to comply with any request made by any authority, whether governmental or judicial.

To settle any issue, request or grievance that is that you may have in relation to the usage of the West Elm India Platform.

To identify or monitor any illegal or fraudulent activities or illegal activity West Elm India Platform.

4. Disclosure of Information Collected

We may from time-to- times be required to divulge your information to trusted third-party service providers who help us in facilitating the provision of Services as well as the purchasing of products on the West Elm India Platform. For example, we might give your information to a the payment gateway of a third party for the purpose of processing transactions through the West Elm India Platform. When you use our West Elm India Platform, you agree to any disclosure of your data to third parties who provide services. We make sure that these third service providers are subject to reasonable confidentiality obligations and/or use, maintain , and follow generally accepted security and industry standards for such information.

We may also release your personal information when it is required by statute or judicial order and when, at our discretion, consider it necessary to protect our rights , or the rights of others or to avoid harm to individuals or property, and to prevent fraud or credit risk.

We may also share or transfer your personal information to any third-party in the course of the reorganization process or sale of the assets that we own, or as part of a division or transfer of a portion or the whole of us. We will ensure that the the third party we sell or transfer our assets is equipped with adequate security measures and confidentiality that are at least as secure as those set out within this Privacy Policy, in order to manage your personal information. You are able to decline transfer in the event that the processing plan of the new entity of your data differs significantly from the information described within this Privacy Policy.

A third partner payment gateway provider might have to obtain financial information from you , including however, not limited to your credit or debit card number or your bank account number (collectively known as "Financial Information"). All Financial Information collected from you by these third party payment gateways are used for payment and billing processes. The financial information received from you is transferred using secure digital platforms from authorized payment gateways, which are secured, in compliance with reasonable technological standards. The verification of your Financial Information is performed exclusively by you via an authentication process in which we will have no part in and, therefore, we will assume no responsibility in relation to this. We are not accountable or liable for any inactions or actions of third parties' payment gateway providers, or any violation of terms or representations and warranties made by the third party payment gateway providers. We are also not obliged to resolve or mediate any disagreement or dispute between you and these other payment providers.

While we make every effort to ensure that your data including Personal Information as well as Financial Information and sensitive personal Information as well as Data, is properly secured by taking security measures required by the applicable laws We strongly advise you to exercise discretion when giving your personal Information and Financial Information when using the Services because the Internet is vulnerable to security breach.

The information you provide us may be stored, transferred and processed by any other country apart from the country where you use West Elm India Platform. West Elm India Platform. In the event of sharing or disclosing information according to the Privacy Policy We have the right to transfer your data out of the country you reside in. When you use our West Elm India Platform, you agree to the transfer of your data beyond your country as well as within our partners, affiliates, and subsidiaries who have subcontractors and personnel, as long as they agree to maintain the same degree of protection for your data as required in this Privacy Policy and the laws on data protection of India. The information could be transferred when it is required for the operation of the Services as well as the running on the West Elm India Platform and the provision of products as determined by our company and the other partner.

5. Security

Your personal Information is essential to us. We have implemented security guidelines, rules and technical measures in accordance with applicable laws, such as firewalls transport layer security, firewalls and other electronic and physical security measures to guard your Personal Information that it has under its control from unauthorised access, misuse or disclosure, unauthorised modification and destruction that is unlawful and accidental theft. When you enter your details on West Elm India Platform, your information is protected by our security systems. West Elm India Platform, your data is secured by our security system. It is important to note that we employ industry-accepted standards that are international in nature, such in accordance with applicable laws and regulations.

Your information is housed in secure networks that are only accessible to a small number of authorized individuals with access rights to these systems or who require the information to fulfill the requirements set forth within this Privacy Statement. The authorized individuals are bound to safeguard the information they collect.

Although we will make the best efforts to transfer and store all information supplied from you within a safe operational environment that isn't accessible to the public, you acknowledge and agree that there is no guarantee of absolute security. We do not warrant that there will not be accidental disclosure of any information, or potential security breach. You agree to not be held responsible for any security breach or for the conduct by any third party that are able to access the information you provide us with Personal Information or events that are beyond our control, including government actions or computer hackers, unauthorized access to computer data or storage devices computer crashes, breaches of encryption and security or encryption.

6. Cookies Policy

Because of the communication standards in the Internet that you use to visit or browse or browse the West Elm India Platform, we automatically get the standard resource locator of the website from which you go and browse or access on the West Elm India Platform, information about the website you visit after departure from West Elm India Platform, the internet protocol ("IP") address of the computer operating system, the type of web browser that the user is using, the email pattern and information about the user's web service supplier. The information we collect is only used to study trends across all Users and help us improve our Services. Note that the connection between the IP address of the user and the user's personal information is not disclosed to third parties without the user's consent, unless legally required or required to facilitate or provide users with services. In spite of this the User acknowledges that we are entitled to share certain results of the aggregate, which include the personal data provided by users in aggregate, unidentifiable form, but not the particular information with sponsors, advertisers strategic partners, investors as well as other partners to grow the business. The amount of data that is sent to us will depend on your settings for the internet browser that is used by the user for accessing the platforms of West Elm. The User can use the browser in order to know what data is given to us.

The West Elm India Platform uses temporary cookies to save certain information. We do not save Personal Information in the cookies. The information we collect, through any method that does not uniquely identify the User for identification purposes (such as usage patterns mentioned in the previous paragraphs) is owned exclusively by us and can use by us or third-party service providers to assist with the administration of the technical aspects for the platforms of West Elm for user administration and research, development and for other purposes.

You acknowledge that you can alter or modify your web browsers to remove or deactivate cookies. If you decide to turn off cookies on your mobile or computer telecom device, it can hinder, limit or even block access to specific sections on your West Elm India Platform.

We might permit third party companies or entities to provide ads to our customers. These entities or companies include third-party advertisement servers advertising agencies, advertising technology companies and research firms. We may show certain ads to you that match an aforementioned general profile. We do not utilize Personal Information to target advertisements to you. While serving advertisements or optimizing the services to the Users of the Services We may permit authorized third-party companies to install or recognize a specific cookie on the user's browser.

You acknowledge that we don't exercise control over the websites of third parties that are displayed in search results as hyperlinks within the West Elm India Platform. Other websites could place their own cookies or documents on Users computers, gather information or seek personal data from Users over which we do not have any control and will not be held accountable or responsible. We are not able to make any claims regarding the privacy practices or policies of third party websites or the use terms of these websites We do not warrant the accuracy, reliability or the quality of information or data or other data, text, software, images, sound messages, videos or other material that are available on these websites. The inclusion or absence of any information does not constitute an endorsement by us of the websites, their service provider, or any information provided on the website.

We will keep the records of calls made from Users and calls made to them to assist in the administration of the Services Research and Development as well as training Business intelligence and business growth or for administration of Users. We may also share these telephone information with third parties as legally required or required to provide or help Users with Services.

You consent to our reproduction/publishing of all testimonials and reviews given by you on the West Elm India Platform in relation to the Services or the Products. You acknowledge that we are entitled to edit reviews and testimonials submitted by you and reproduce or publish the modified or paraphrased versions of reviews and testimonials in the West Elm India Platform. If the User has any concerns with the reproduction/publication of any testimonial or review provided by the you, the User may contact us at support@westelm.in

7. Opt-Out Policy

Third party service companies with whom we communicate information you provide cannot market their own products or services, send promotional emails or make promotional contact with you. We offer you the possibility of opting-out from receiving any non-essential, promotional or other marketing-related messages from us or our partners.

If you want to delete your personal information from our newsletters and mailing lists You can click"unsubscribe" or "unsubscribe" link or follow the instructions contained in each e-mail message. You can also contact us via support@westelm.in. Our policy is to restrict membership on the basis of availability of contact details. All members will be notified via mail prior to the action that are taken.

8. Information retention

We will keep your personal information and other information for the time needed to meet the requirements stipulated within this Privacy Policy, unless a greater retention period is required or allowed by law.

9. Modification

We are able to modify the Privacy Policy at anytime. It is expected that the Privacy Policy, in the event of as it is modified, will be posted to the West Elm India Platform. We suggest that you review this Privacy Policy every time when you use the West Elm India Platform to be aware of how your personal information is handled.

10 Grievance Redressal

If you have questions or grievances regarding or concerns regarding this Privacy Policy, or the West Elm India Platform, you can contact our grievance manager at the following contact information:

Name: Mr. Ariff Bham

Designation: Grievance Officer

Email Address: grievanceofficer@westelm.in

11. Governing Law

The provisions in this privacy policy will be governed by and construed accordance with the laws in India. Any dispute or dispute that arises out of this Privacy policy will be exclusively the responsibility of the courts of Mumbai, Maharashtra.

12. Severability

If possible, every section of the Privacy Policy should be interpreted to ensure that it is legal in accordance with applicable law. However, if any provision is found to be illegal or unenforceable or unenforceable, it will be invalid only to the extent of that restriction or invalidity, but without invalidating the rest of that provision or the remaining terms that are part of the Privacy Policy.